Bilingual Patient Care Representative | Medical Industry
Keller, TX
Posted June 14, 2024
Full-time, Temporary to Hire, Monday-Friday, 8am - 5pm
If you are passionate about delivering exceptional service, have experience in the medical industry, and a proven track record of success in high-volume call center environments, let's talk!
A leading surgical center with locations throughout the Fort Worth area is looking for a dedicated Bilingual Patient Care Representative to join their Keller location call center team.
This is a full-time, temp-to-hire role. The work you do will help ensure that people in the community not only get the support they need but have an excellent customer experience!
Unlike other call center roles, this one offers a steady Monday through Friday schedule, with weekends off!
You'll also enjoy a full benefits package upon permanent hire and awesome job perks!
Patient Care Representative Job Duties:
- Manage incoming calls and Answer questions
- Create patient charts and update patient demographics when necessary.
- Assist with scheduling and billing
- Triage phone requests to other departments as needed
Schedule: Monday – Friday 8:00 am - 5:00 pm
Patient Care Representative Requirements:
- Must be bilingual in Spanish
- 1+ year of eClinical Works software experience required.
- 1+ years of recent high-volume call center experience
- Experience in a medical or insurance industry
- Strong attention to detail and organizational skills
Pay: $17-$20 per hour, depending on experience
- Medical, Dental, Vision
- Virtual Care
- Life, Critical Illness, Accident, Long and Short-Term Disability Insurance
- Identity Theft Protection
- 401(K) Retirement Plan with Employer Match
- Commuter Benefits
- 6 Paid Holidays
Location: Keller, TX (76248)
If you are interested in this Patient Care Representative? opportunity, call our office at 469.947.6789
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Verstela is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.
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