Aerospace High Level Customer Service
Glendale, AZ
Posted October 16, 2024
Full-time, Temporary to Hire, M-F, 7am-4:00pm
Do you have experience in customer service, contract administration and have a Bachelor’s degree? Are you looking to work for a Fortune 250 global leader that offers great job security and growth opportunities?
We have a full-time, temp to hire opportunity with an Engineering company that provides services to industries such as Aerospace and has been in business for over 100 years! They believe in providing their employees with a team orientated work environment.
In this elevated role, you will be interpreting customer requests, monitoring performance and delivery, investigating complaints, generating proposals, negotiating pricing, and ensuring compliance with contracts and agreements.
Customer Service Responsibilities:
- Customer service support via phone and email
- Order Management: data entry, schedule changes, portal management, customer communications
- Authorizes the work to be performed by releasing the Sales Order into the system
- Negotiates contract requirements: pricing, terms/conditions, deliveries, etc
- Investigates customer claims while keeping customer updated and informed
- Maintains current professional and technical knowledge
Customer Service Requirements:
- Bachelor’s Degree in Business Administration or a related discipline
- Understands contract administration principles and concepts of business operation
- Experience with EDI and MRP systems
Pay: $30-$40 per hour
Schedule: Monday-Friday: 7am-4pm
Benefits upon conversion:
- Medical
- Dental
- Tuition reimbursement
- 401(k) plan
- Wellness program
- Annual bonus!
Location: Glendale - Open available parking, not bus accessible
If this Customer Service position sounds like your next opportunity, apply online today or call 623.321.5151 to schedule a interview!
Job Is Filled
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Verstela is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.
About TERRA
Whether you're looking for an opportunity to learn more or earn more, a career opportunity or a great temporary assignment, TERRA's team of professional recruiters are able to put you in a position to win. We know the local job market and we can be your personal guide to new opportunities.
TERRA seems to really care about their temporary employees. I sincerely enjoy working with you. I continue to have positive experiences at my current assignment. Thank you for doing such a good job making sure that I'm happy here.