IT Technical Support Technician
Seattle, WA
Posted December 30, 2020
Full-time, Permanent, 8am-5pm, Monday to Friday
How would you like to work for a company that helps its clients leverage cutting-edge technology to achieve business objectives through IT consulting, expertise, and services? An IT managed services provider in Seattle, WA is searching for IT Technical Support Technicians to join their team.
If you are skilled in IT support services, love solving technical problems, and have a track record of providing exceptional customer service, apply now for this full time, direct hire role. The are currently two openings on the team for an L1 and L2 IT Technical Support Technician.
Job Responsibilities:
-Resolve or escalate customer needs with a calm demeanor and professional service
-Track customer issues, escalations and resolutions
Level 2 (L2)
Job Qualifications:
• 1-4 years of prior help desk experience or 2+ years of experience in IT support responding to user issues
• Experience troubleshooting and problem-solving computer-related issues
• Experience in Microsoft Windows client/server technologies
• Excellent customer service skills and the ability to build rapport with clients
Level 2 (L2)
-IT Certifications an asset but not required
Pay: $40K-$60K+, DOE + benefits + PTO
If you are interested in this position, apply now or call (206) 538-6789.
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Verstela is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.
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